Who provides this service?
Work Report™ is provided by Experian, the world’s leading provider of information services. PayDashboard, a part of Experian, provides an integration so that PayDashboard users can benefit from the service.
How much does it cost?
Work Report™ is provided free of charge to any employee using PayDashboard.
What information does Work Report™ collect?
Information is collected and shared with consent from an employee during an application.
Some of your employees’ information such as their name and date of birth, along with a unique identifier, is submitted by the employee as part of an application (e.g. for a loan or mortgage) and is used, with their consent, to help Work Report™ locate their information in PayDashboard.
Work Report™ only collects the minimum data needed to enable a successful match and retrieval of the employee's payroll information from your payslip portal. Data is only requested once.
If an employee begins any other applications in the future, they will need to provide consent for information to be shared for each application.
What data is held during the verification process?
Employees’ personal data and a unique identifier is captured in the verification process.
This is used to authenticate your employee’s identity and to ensure that Work Report™ accurately matches the correct payroll data to that individual. The PII is deleted and not stored or kept by Experian once payroll data has been provided to the employee's chosen finance provider (e.g. a bank or lender).
Work Report™ simply facilitates the transmission of the employees’ own data between their payslip platform and the finance provider of their choosing.
Only the necessary income and/or employment fields that are required to inform the specific finance provider use case are shared with the relevant provider. This is in accordance with GDPR’s data minimisation principle.
Is Work Report™ secure and compliant?
Yes. Work Report™ is provided by Experian, the world’s leading provider of information services.
Experian is regulated by the Financial Conduct Authority (FCA) and is required to manage data under the governance of the UK General Data Protection Regulation (UK GDPR) and the Information Commissioner's Office (ICO) guidelines and best practice.
Data is typically shared using secure Application Programming Interfaces (APIs) that connect directly to your payroll/HR database.
The service is subject to the highest levels of security, can only be used with consent from an employee.
Do I need to tell my employees about this service?
As a data controller of your employees’ data, you will need to determine if a notification is required to your employees’.
By opting into Work Report™, you as an employer and data controller are simply enabling your employees to make the choice as to whether they would like to use Work Report™.
When will it be available?
We are currently notifying all employers using PayDashboard of this upcoming service. It will be available from 30 November 2022.
We will notify you when the service is live in PayDashboard and can be used by employees.
Can I opt out of this?
You can opt out and remove the service anytime. If you do not want PayDashboard to make Work Report™ available to employees, you will need to let us know by sending us an email at csm@paydashboard.com.
Opting out means none of the employees you pay will be able to utilise Work Report™, which can help them to access fairer finance without friction and stress.
If you have any concerns or queries about using the service and would like to learn more, we’d be happy to discuss these with you.
If we don’t hear from you, you give PayDashboard your general instruction to respond to verification requests, sending requested data to Experian without having to notify you any further - but only at the employee's individual request.
Other services using employee data
In addition to the WorkReportTM service Experian will from time to time use both aggregated and non-aggregated data held by Pay Dashboard to improve the services it can offer to employees.
This could include but is not limited to reporting, analytics, conducting employee financial research and answering employee queries.Experian may hold the data for up to six years.
Where should my employee submit a “subject access request” for their PII?
A SAR should be submitted to the data controllers, which in this case is the finance provider (e.g. the bank they have chosen to share their information with) or Experian.
What if an employee leaves your company?
If an employee leaves your company, they are no longer active on your employer payroll and so will no longer be able to share their payroll data from their ‘old’ employer.
Experian may hold your employee’s data for up to six years for audit purposes and for answering consumer enquiries only.
What do I need to do?
Nothing, unless you would like to opt out.
If you do not want PayDashboard to make Work Report™ available to employees, you must let us know by sending us an email at csm@paydashboard.com by November 302022.
Don’t worry if you miss the deadline. You can opt out and remove the service anytime.
Employees will always have the option to source their payroll data using traditional methods such as pdfs or paper if they prefer.
Experian and its partners have already made this service available to employees via its network of clients such as banks, building societies, utility providers, and other fintech businesses.